# FAQ

If you want plain-language explanations first, start with the
[Beginner guide](beginners/README.md).

## What is ZoneGaze Matrix?

ZoneGaze Matrix is the host product. It owns the shell, platform apps, plugin lifecycle, and
shared settings. The user-facing value comes from the combined behavior of installed plugins.

More:

- [ZoneGaze Matrix overview](../product/zonegaze-matrix.md)

## Is ZoneGaze Flow the main product?

No. Flow is a first-party Matrix plugin and a major current workflow surface, but the top-level
product is ZoneGaze Matrix.

More:

- [ZoneGaze Matrix overview](../product/zonegaze-matrix.md)
- [Matrix plugin coordination](../plugins/plugin-coordination.md)

## Where do I download it?

The current product catalog points to `https://zonegaze.com/downloads`.

For Android, the source also documents a current direct APK endpoint at
`https://zonegaze.com/ZoneGaze-debug.apk`.

More:

- [Download and install](download-and-install.md)

## Do I need to clone the repository to use it?

No for normal Mac and Android app users. The direct apps are the intended install path for most
users. The repository checkout is mainly for contributors and local development.

More:

- [Platform application guides](../platforms/README.md)

## Which platforms are supported?

Current user-facing paths are:

- direct Mac app
- direct Android app
- CLI/runtime path

More:

- [Platform application guides](../platforms/README.md)

## Is it free?

The current catalog entries are documented with `priceLabel: "Free"`.

More:

- [Commercial posture](../business/commercial-posture.md)

## Is it still beta?

Yes. The current catalog entries are documented with `statusLabel: "Beta"`.

More:

- [Commercial posture](../business/commercial-posture.md)

## Can the plugins work together already?

Yes, several useful combinations already work today. Deeper automatic coordination across every
plugin is still directionally planned rather than universally complete.

More:

- [Use and workflows](use-and-workflows.md)
- [Matrix plugin coordination](../plugins/plugin-coordination.md)

## How do I choose which plugin to use?

Pick the plugin by job:

- Flow for task orchestration and review
- Chat for workspace conversations
- Whispr for dictation
- Joplin for notes
- Git for repository actions
- Code for IDE work
- Open Design for design work
- Research for cited evidence
- Social Studio for social-media workflows
- Exo for adjacent local AI runtime/dashboard use

More:

- [Use and workflows](use-and-workflows.md)
- [Plugin catalog](../plugins/README.md)

## How do I update it?

- Mac app: install a newer DMG from the trusted distribution channel.
- Android app: install a newer APK.
- CLI path: use the package update path.

More:

- [Download and install](download-and-install.md)
- [CLI reference](../reference/cli.md)

## Does it require an AI agent account or local agent install?

Usually yes for coding-agent workflows. Direct app users do not need the CLI launch command, but
they still need a supported agent on `PATH` or a configured native Cline provider when the chosen
workflow requires it.

More:

- [Setup and first run](setup-and-first-run.md)
- [Configuration reference](../reference/configuration.md)

## How do I contact support?

There is no verified public support email or phone number in the current source-backed docs. The
current documented support paths are the docs, in-product feedback when available, and the current
engineering issue path in package metadata.

More:

- [Contact and support](contact-and-support.md)

## Where do I report a bug or give feedback?

Use the in-product Featurebase feedback entry point when it is available, or the current repository
issue path documented in package metadata for engineering-style bug reports.

More:

- [Contact and support](contact-and-support.md)

## Where can I learn about open-source dependencies or upstream projects?

Use the upstream and open-source reference page.

More:

- [Open-source projects and upstreams](../reference/open-source-projects.md)
